Top 10 Questions to Ask Before Chartering a Bus

  1. For trips over the road: How many local miles are allowed per day after reaching your destination? What is the charge for exceeding them?
  2. Does the quote include parking and tolls?
  3. What is your cancellation policy?
  4. Who pays for the driver’s hotel room and board? Is 10% the standard driver gratuity with your company?
  5. What is your procedure in the event of a breakdown?
  6. Can you provide proof of insurance? (The state requires a $5 million policy.)
  7. Does your company own the bus, or will it be brokered out?
  8. Is the bus available for inspection before chartering?
  9. Are you members of any associations? (ABA, UMA, MCC, NTA)
  10. Does your company have its own maintenance facility?